Protecting you from your browser!

Most eStratEx users are aware that we at StratEx strongly encourage use of a modern browser when accessing eStratEx and Spokeware. This is not because we want to make life difficult, but rather because a modern version of your favorite browser will yield the most operational and secure user experience.

It is in this spirit that we will be phasing out support for old Secure Sockets Layer (SSL) protocols. SSL is a security measure employed by internet browsers and websites, allowing for the secure transmission of private data online. Just like browsers themselves, these security protocols are improved and updated over time. Research published in late 2014 revealed that older versions of SSL contain vulnerabilities which can be exploited by hackers. Eliminating support for these older versions will help ensure you are not unintentionally exposing yourself and your data to attack by using insecure technology.

What does this mean for you?

Most users will experience no disruption. All modern browsers use the latest protocols (TLS 1.0, 1.1 or 1.2) by default.

Internet Explorer versions 7-10 support the latest protocols, but they are not enabled by default. Anyone using these versions of IE may need to update their browser settings. To do so:

1. Go to Tools>Internet Options
2. Select the Advanced Tab
3. Scroll to the Security Section
4. Select the checkbox Use TLS 1.0

No users should be operating on versions older than IE 7, as we communicated the decision to end support for old versions of Internet Explorer late last year. If anyone is, however, they may not have the option to update their version to a secure protocol and therefore will not be able to access the site unless they update their browser altogether.

On May 20th, 2015, these changes will be implemented for system downloads (reports, attachments, document library files, etc.). Anyone using old SSL will be unable to download files from eStratEx after this date. On July 4th, the changes will be applied to the site as a whole, preventing all access for those still using insecure protocols.

If you have any questions, or need assistance updating your browser version or settings, please contact your friendly Service Team at StratEx.

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