Name: Tony Brink
History at StratEx:
I started in November of 2015 as a sales rep, and I’ve since taken on the first Account Management role on the sales team. I really enjoy going the extra mile for our clients in this role. From a sales capacity, my job is to find multi-unit operators in need of an all-in-one solution to better manage their people. My biggest focus is to find bottlenecks in the employee life-cycle of restaurant groups that are exhausting resources. My ultimate goal is to remove these constraints through an automated approach and through an exceptional level of service through our great people at StratEx.
How have you helped a client solve a problem?
A new client coming on, who operates in 9 states, had never used a full-suite software solution before and was self-admittedly unfamiliar with the capabilities of technology today. After deciding to move forward with StratEx, it was time to make automation a reality and get their system going. Because it was a big change for their team, each module roll-out sounded overwhelming to them. I popped my head into their office to say hello and demonstrated how easy one of these modules was to use (happened to be Expense Reporting). After we calculated how much time they were spending on expense reports and how much time they stood to save, they couldn’t have been more excited to roll-out the module.
Are you an ice cream, cookie, or cake person?
I eat ice cream eight nights a week.
Backpacking or luxury hotel?
Backpacking.
What is one thing you will never do again?
Take out student loans.
Which Sales topic/tactic is your Patronus?
Reliability. If a client or prospect contacts me at 10pm on a weekday or any time on the weekend, I respond. I’ve walked employees through basic eStratEx processes on Sunday afternoons and emailed with clients on Saturday nights. A client only relies on the system as much as the people behind it, and I’m always available to them.
Advice to New StratExians:
Ask questions! We are not here to be like every other company in the industry so there is always something new to learn. Ask questions, people are always willing to help.